our business details.

Polson Higgs Wealth Management Limited (FSP 26381), trading as phwealth, holds a full licence issued by the Financial Markets Authority to provide financial advice. 

the services we provide.

• Financial advice
• Investment advice
• Financial planning
• Discretionary Investment Management Service (DIMS)

More detailed information about our services can be found here.

products we advise on.

• Managed investment funds and exchange traded funds (ETFs) available to be distributed in New Zealand. 
• KiwiSaver and superannuation schemes

We are not restricted to any organisation’s products other than they meet our requirements.

our fees.

We charge fees for advice and services we provide.  We will discuss and agree the actual fees with you in writing once we know what your needs are, before we proceed, and explain how they are payable. The types of fees that may apply are:

One-off fees 

• We quote a fee in advance for written advice and financial  planning. This fee is payable by the client by the 20^th of the month following completion of the written advice.
• We charge a fee for implementing investment advice and placing client funds into the markets as a percentage of the funds invested (0.1% to 1.0%), depending on dollar amount invested. 

On-going fees

• An advisory service fee is charged and paid monthly to phwealth within the administration service as a percentage of funds under advice.
• An FNZ administration and custodial fee is charged by the custodian as a percentage of funds under advice and paid monthly within the administration service.

Transaction fees

• There are costs involved with most financial transactions and these are paid to either the investment fund or the share broker as part of the transaction. phwealth does not receive any renumeration from these fees. 

More detailed information about our fees can be found in our Service Disclosure Statement and Investment Proposal.

conflicts of interest and other relationships.

Our clients’ interests are our priority. We act as fiduciaries to all our clients.

We have business relationships with fund managers and providers of services we outsource to.  From time to time, we take part in conferences and professional development training with these parties but always at our own expense other than occasional refreshments provided on the day. 

All our financial advisers undergo annual training about managing conflicts of interest.  All our advisers are salary-paid employees of phwealth and may qualify for an annual bonus based on a wide range of factors.  Advisers Rhodes Donald, Jared Campbell and Shiree Hembrow are minority shareholders of Polson Higgs Wealth Management Limited and may therefore receive dividends, if paid.  Neither phwealth nor its advisers receive any other remuneration from any other party other than fees from our clients, except for one KiwiSaver provider.

The employees of phwealth, their families and friends also invest via the phwealth DIMS alongside our clients. To this extent we have an interest, but our rationale is based on the investment philosophy, not on any obvious or direct gain we might receive.

feedback, complaints and dispute resolution.

We strive to continuously improve our services and standards and we welcome your feedback.  If you are not happy with any part of our advice or service, please contact your adviser or Rhodes Donald (Managing Director) on 027 223 8520. We will look to fix things quickly. Please see our detailed Feedback and Complaints Handling Process.

competence, knowledge and skill.

phwealth and our advisers have duties under the Financial Markets Conduct Act 2013 relating to the way we give advice. We put your interests first, manage conflicts of interest, constantly improve our knowledge and skill in all relevant areas including ethical behaviour and adhere to the financial advisers Code of Conduct.